Refund Policy

At Moomkn Smart Supply Solutions, we are committed to ensuring customer satisfaction. If you are not completely satisfied with your purchase, we offer an easy return and refund process, subject to the following terms:

Eligibility for Returns:

• Returns are accepted within 3 days of receiving your order.

• Products must be in their original condition, unopened, and unused to be eligible for return.

Return Process:

• Once we receive the returned product, we will inspect it to ensure it meets the eligibility criteria.

• The refund will be processed to the original payment method within 7 days after approval.

• Shipping charges are non-refundable unless the return is due to a mistake on our part (e.g., incorrect product sent).

Non-Returnable Products:

• Some products, such as perishable goods, custom-made products, or products marked as non-returnable, cannot be returned.

Return Shipping Costs:

• You are responsible for the return shipping costs unless the return is due to an error by Moomkn Smart Supply Solutions.

Damaged or Defective Products:

• If you receive a damaged or defective product, please contact us within 2 days to initiate a return or exchange. We will cover the return shipping cost in such cases.

Exchanges:

• If you wish to exchange a product, please contact our customer service team to arrange the exchange process.

If you have any questions or inquiries regarding the return and refund process, please contact us at 12345. We are here to help.